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You will need the URL of the LINK Controller and the Client ID. You may use your AD credentials or the Admin credentials to login to the LINK Controller.

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Please contact support@mobilehelix.com if you have not received the URL, Client ID, and Admin credentials.

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Mobile Helix UI Symbols Explained:

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Add (e.g., create a new user, application, etc.)

Open item for editing

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Delete item

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Save item

Go back (without saving) NOTE: do not press the browser back button!

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Next page

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Previous page


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Working with Mobile Helix Support

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LINK Server Software Version – LINK Controller

Go to:

  • Servers tab

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    Version column – displays version per software component

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LINK Server Software Version – LINK Client/App

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Code-based activation is configured in the LINK Controller on the “Settings” tab. The first step is to change the launch link type to be “Activation Pincode” in the “Controller Settings” pane on the “Settings” tab. To do so, change the link type using the dropdown pictured here:

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Activation Pincode

Please make sure that the “Attach a QR code …” and “Attach an hxl file …” are both toggled off.

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Configuring launch link policies on the Policies tab in the Controller:

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Limiting usages (first text box) and days (second text box):

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Resend Device Welcome Email (Launch Link)

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Select the type as “Web Application”.

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Enter a name for this application, which must be unique within the Controller. If the name you would like to appear at the top of the tile in the LINK app differs from the unique name, enter that in the “Display Name …” field. The “Category Name” (typically row name) is required, and it is used to separate tiles in the LINK app into groupings (with a header in between them). This field will auto-complete to existing categories within the Controller, but you can type a new value here to create a new category (row).

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Next, select the user roles that should be permitted to see this application. Move roles that should see the application from the left to the right box on the page by double-clicking on the role or using the buttons to move list items from “Available Roles” to “Selected Roles.”

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This section focuses entirely on the display of this application on the device:

  • “App description” is the grey text at the bottom of the app tile in tiles mode, or to the right side of the list in list mode.

  • “App icon” is the icon used in the tile or in the list entry in the LINK app. Upload a .png file; recommended 150 X 150 pixels.

  • “Show splash screen on device” displays an icon on the loading screen when the app is loading from the network.

  • “Splash screen image” is the image to show during loading

  • “Display as full screen” should be generally toggled OFF. Leaving this toggle on hides the header bar of the LINK Browser, removing the exit button and the back/forward/refresh/stop buttons.

  • “Hide the bottom tab bar …” – this is a legacy option. Ignore.

  • “Display this app on the device” – toggle this off to hide this app from display on the device without otherwise changing this application record. This is useful when you are testing various tiles and want to temporarily toggle a tile on/off.

  • “Filter passwords …” is a security feature that attempts to block users from sending a password to this web application. This feature has limited use cases. Please use in consultation with Mobile Helix Support.


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This section specifies what LINK loads when the user taps on the tile for this Application:

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These settings are used to customize the load behavior of a web application or to modify the load behavior of that application:

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You must Save first. Use the button in the upper left.

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Email and File access

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To configure email or file access in LINK, the first step is to create a resource on the Resources tab corresponding to the external service that LINK is connecting to. Click the “+” on the Resources tab, and select from the options in the image below:

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After choosing “E-mail Server”, select the target Email server from the available options:

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Second Factor Authentication

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LINK supports Touch ID, or Face ID, or PIN code as second factor authentication settings. If enabled, the biometric ID or PIN code must be provided each time the user provides their AD credentials. However, the recommended approach is to create a long online session time, and then use the biometric ID or PIN code to log into LINK without having to always enter the AD password.

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An individual user may log out from their device. From the LINK app home screen, tap the 3 bars menu in the upper right. Select logout. Now, fully login with first and second factors.

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Email push notifications & settings

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You can change the global policy (or you can assign different policies to different user groups, if appropriate) on the "Profiles" tab in your Controller. You should have a profile usually called "Offline Profile." Edit that profile (with the pencil button to the far right), and you will see a field labelled "Number of days that files saved to the My Files tab remain on the device. This specifies idle time - the expiration is reset each time the file is opened." This is the setting that determines the expiration period.

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Note: When you change this setting and save your change, users will not see this change until: (i) they login to a fresh session by entering their A-D password in the LINK app, and (ii) they download a new file. This policy change is not applied retroactively to files that are already downloaded, and we do not dynamically change the policies of existing user sessions.

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At Files, tap the pencil icon.

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Files

Change settings as shown below. Tap the Diskette icon to save.

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Login to your Azure portal at https://portal.azure.com. To create a new App Registration, search for “App Registrations” and click on the service when it appears. Once you have opened the “App Registrations” panel:

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From the app registration page for your new app, add a new redirect URI by clicking the link next to “Redirect URIs:”. Toggle on the checkbox next to https://login.microsoftonline.com/common/oauth2/nativeclient for the redirect URI.

Click “Save” at the bottom of the screen.

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Next, add API permissions to your app registration. To do so, click “API Permissions” in the “Manage” section on the left panel of the page.

(See https://github.com/Azure-Samples/MipSdk-Dotnet-File-ServicePrincipalAuth for the original source):

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Login to https://endpoint.microsoft.com, your Intune management console. Under “All Services” or “Favorites”, select “Apps”. Click “All Apps”, “Add” … and select the following:

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